About Us.

About Phil Gilbert.

Our Values & Vision

Every process, person and plan must be customer centric. We endeavour to continually improve upon our highly respected status amongst our Customers, Staff and fellow Dealers.

Mission

To look after our Staff, who will look after our Customers, who will look after the Business.

About Us

Phil Gilbert Homebush Bay is a family owned and operated business located on Parramatta Road, Lidcombe adjacent to Sydney's Olympic Park. The Dealership spans 5 acres and is centrally located in Metropolitan Sydney for retail and fleet customers.

Phil Gilbert commenced his involvement in the motor industry in 1969 in a family owned dealership, Gilbert & Roach trucks. He owned his own Used Truck business, before purchasing his first new vehicle franchise in 1983 with Nissan at Lakemba.

In 1988, Phil acquired York Toyota, Lidcombe, currently trading as Phil Gilbert Homebush Bay.  Phil's determination and commitment to the franchise has ensured his continual domination in the metropolitan Sydney market to maintain his status as a National Top 20 Toyota Dealer. The Mitsubishi franchise was further added to the dealership in 1992.  Phil Gilbert Homebush Bay has also had a long-standing relationship with Toyota Financial Services (TFS) and has been a TFS dealer since 1990.

Phil Gilbert and the team at Phil Gilbert Homebush Bay have a history of achievements, just some of which are detailed here:

• Highest cumulative net retail business total for TFS, Phil Gilbert Homebush Bay attained $200M in December 2000 and reached $300M in November 2003;
• TFS Dealer of the Year 1999 and 2000;
• TMCA Silver Knight 2000 - 2004;
• TMCA Triple Crown Dealer 2000 - 2004;
• TMCA Dealer of the Year 1992;
• TMCA National Top 20 Dealer every year from 1989 up to and including 2005
• 1st Toyota dealer ever to deliver in excess of 600 new vehicles in any one month. Phil Gilbert Homebush Bay delivered 613 vehicles in July 2000.

Phil Gilbert Homebush Bay recently received correspondence from David Buttner, Executive Director, Sales and Marketing acknowledging the dealership's contribution:

On behalf of Toyota Australia please accept my most sincere congratulations on your recent Knights, 15 years longevity, Sales Excellence, Triple Crown and Top 20 Awards. These Awards are testament to the dedication and application of you and your team. I trust that the pride you felt in winning these Awards will remain with you in the months ahead and inspire you to continue to strive for excellence in all that you do. I greatly admire and respect your contribution. Congratulations!

Future Plans.

Artists impression of our new Service Department

Our New Service Department is Under Construction!

Opening in 2011, our new Service Department will feature improved facilities!

The improved customer lounge will feature a few creature comforts to make your next car service a highly enjoyable one. So while waiting for your car to be serviced, you'll be able to relax in our customer area with a coffee and watch our new plasma screen tv. More details on these developments soon.

Until then, our current Service Department is trading as usual. Drop in and see us today.

Community Involvement.

Together staff and management donated more than $15,000 to the following charities in 2009;

• Great Australian Bite - Diabetes Australia NSW
• Red Cross - Bushfire Appeal
• 65 Roses Day - Cystic Fibrosis NSW
• Red Nose Day - SIDS and Kids
• Jeans for Genes Day - Childrens Medical Research Institute
• Stay in Bed Day - Australian Mitochondrial Disease Foundation
• Pink Ribbon Day and Month - Cancer Council NSW
• Convoy for Kids
• Pacific Pathways - Tsunami Appeal

We also donated goods for prizes to the following;

• Five Dock Public School
• Highfields School
• Homebush Boys High School
• Inner Sydney Montessori School

Environmental Care.

The number of cars on our roads is set to double by 2020, bringing with it a whole set of environmental challenges for us all. At Toyota, we've made a firm commitment to sustainable motoring; striving to lead the industry with ideas and technologies that reduce our strain on the planet. Each day we come to work, we're looking ahead towards the future. A future where vehicles produce zero exhaust emissions and have no negative impact on the environment.

Our plants, cars, business and people are ensuring that the highest environmental standards are exactly that at Toyota - standard. Across our range and across the board. Long ago, we recognised that motoring's impact isn't limited to the ground underneath your tyres or the air around your car, so we now consider every single thing we do, including helping to build sustainable communities around the world. Since 1999, we've supported National Tree Day in Australia, and inspired everyday Australians to plant over a million trees across the country.

That's an extraordinary environmental legacy and an important contribution that we're proud of. But we're prouder still of the recognition that's come from others. In Australia, our cars have been awarded more five star ratings than any other manufacturer in the Australian Government's Green Vehicle Guide, plus our world leading Hybrid Synergy Drive technology has been publicly endorsed by sustainability champion, Planet Ark.

But, all this is just the beginning. A small first step as we strive to create a better tomorrow. In the meantime, we're firmly focused on the job at hand today - helping everyone, everywhere breathe a little bit easier.

• In 2007, Toyota became the first automotive manufacturer in Australia to issue a sustainability report.
• In 2009/10, the company's capital and operating expenditure on environmental protection at its manufacturing plant in Altona totalled $2.10 million.
• Toyota is committed not only to sustainable motoring, but sustainable manufacturing and living as well. Take Toyota's Tsutsumi manufacturing plant in Japan where sustainability is the norm. The plant has specially engineered grass growing on the roof, uses masses of solar panels to generate power and is enveloped in a special photo-catalytic paint to help clear the air.
• Toyota employees are encouraged to plant trees and make positive contributions to their local communities.
• Whilst some manufactures were focusing on faster cars for today, Toyota was working on the car of the future. For over 30 years we've been working on and perfecting hybrid technology.
• In 2009, Toyota Australia also achieved the 2010 emissions target set by the industry, with corporate average emissions for all Toyota and Lexus light vehicles totalling 219.7 CO2/km in the year ending 31 December 2009, against the target of 222g by 2010.
• Toyota Australia has a product stewardship scheme to ensure that all hybrid batteries are recycled. The battery's plastic, metal and copper wires are recycled locally while circuit boards and battery elements are exported for recycling.
• Fresh water is one of our most precious resources and reducing consumption remains a priority for Toyota. In 2009/10, total water consumption at Altona was 364,716 kilolitres which represents a 28 per cent decrease from last year's consumption (463,893 kl).
• In 2009/10, total waste was 22,170 tonnes, of which 95 per cent was recycled. This represents a 35 per cent reduction compared to the previous year.
• In 2010 we launched the Toyota Environmental Dealership (TED) program to Toyota Dealerships nationwide. The new program aims to integrate sustainable business practices into daily operations and to encourage dealers to continuously improve their environmental performance.