Toyota Service Advantage.
Toyota Genuine handbook servicing now costs a lot less. At no additional cost, all new Toyota Passenger, 4WD/SUVs and Commercial vehicles are entitled to low cost scheduled servicing for up to the first three years or 60,000km, whichever occurs first. You pay a capped price per standard service* and get all the benefits of a genuinely better Toyota Genuine Service experience. You get Toyota trained technicians with intuitive knowledge, using state-of-the-art diagnostic equipment, to ensure your Toyota is serviced for optimal performance, efficiency and longevity. They use Toyota Genuine Parts with a 12 month, unlimited kilometre warranty^ for further security and peace of mind – all of which adds up to a genuinely better service at an affordable price.
Terms and Conditions
Toyota Service Advantage pricing represents the maximum amount payable for standard scheduled services and applies for the first three years or 60,000 kilometres of driving, whichever occurs first. It applies to the standard scheduled services as per ‘maintenance for normal operating conditions’ outlined in the Warranty and Service Handbook’s service schedule. Service Plan eligibility excludes Government and Rental vehicles and certain other exclusions apply. Contact your Toyota Dealer for details of eligibility.
What is covered under the Toyota Service Advantage Plan?
- 1. What is covered under the Toyota Service Advantage Plan?
Toyota Service Advantage covers all items specified under the standard ‘Maintenance for Normal Operating Conditions’ schedule detailed in the Warranty and Service Handbook, including parts, labour and fluids.
- 2. When does the Toyota Service Advantage Plan become effective?
From the original registration of warranty date recorded in the Warranty and Service Handbook.
- 3. Term of Coverage - Toyota Service Advantage Plan.
Eligibility of your vehicle to participate in Toyota Service Advantage is deemed to have expired upon the first to occur of any of the following three conditions: a. The performance of allocated number of standard scheduled services for the nominated fixed price (as per above table). b. The expiry of 36 months from the original Warranty registration date. c. 60,000km being travelled. Please note that Toyota Service Advantage services are subsidised. For information on Servicing costs (outside of these standard scheduled services which will be dependent on your driving conditions) or after the Toyota Service Advantage period expires please consult your authorised Toyota Dealer.
- 4. When can a scheduled service be carried out?
Service intervals are for a given distance, or period of time (3 year / 60,000km, whichever occurs first). Even if you don’t drive far enough to cover the distance between service intervals your Toyota should still be serviced according to the time period shown on the schedule. Under Toyota Service Advantage, for most owners the kilometres travelled will indicate when a service is due. Each scheduled service can be claimed within 5,000kms either side of the specified interval. If the distance you travel is low you should service according to the time intervals. A specified time interval service can be claimed 3 months either side of the specified time. Note: You cannot claim both a specified kilometres service and the corresponding time interval service separately.
- 5. Where can the Toyota Service Advantage Plan be carried out?
Only at Authorised Toyota Dealers.
- 6. What is not covered under the Toyota Service Advantage Plan?
Additional service / repair items which are not covered within the 'Maintenance for Normal Operating Conditions' standard scheduled services as outlined in the Warranty and Service Handbook, which include:
- Additional 'Maintenance for Severe Operating Conditions' scheduled service requirements.
- LPG additional maintenance items.
- Normal wear and tear items requiring additional maintenance (e.g. fuses, brake pads replacement, wiper blades, batteries, wheel alignment correction, tyres etc.).
- Air conditioner filter replacement.
- Additional fluids and additives not specified in the normal maintenance schedule.
- Accident damage to any body, chassis or driveline components.
- Adjustments not specified in the normal maintenance schedule.
- Additional maintenance and repairs recommended by your Toyota Dealer to suit your particular driving conditions.
- 7. Transfer of Toyota Service Advantage Plan
Toyota Service Advantage cannot be transferred to any other vehicle and remains with the vehicle for the full duration outlined above, regardless of ownership.
- 8. Refunds
No refund is payable for any services under Toyota Service Advantage which are not claimed during the relevant time period/distance.
- 9. Exclusions
Government, Rental and Employee Family Vehicle Purchase (EFVP) vehicles are not eligible, and additional exclusions may apply. To understand applicability across the Toyota vehicle range, consult a Toyota Dealer.
Warranty Insurance
Factory Approved Extended Warranty Insurance
As a Toyota vehicle owner you can extend your original factory warranty at any time whilst your car is still within its original 36 month warranty and has traveled less than 90,000km.
Just like your factory warranty, your vehicle will remain covered in case of mechanical failure, with all repairs guaranteed using Genuine Toyota parts.
Factory Approved Warranty Insurance also includes additional benefits such as towing, car hire and accommodation with 1, 2 and 3 year coverage options, capped at your choice of 100,000kms or 150,000kms.
Contact our Service Department for more details to choose one that suits your needs.
Download Product Disclosure and Benefits:
- Motor Vehicle Insurance Benefits
- Policy and Product Disclosure Statement
- Factory Approved Extended Warranty Insurance
- Factory Approved Extended Warranty Product Disclosure
Download the Toyota Genuine Accident Repair Guide
Extend your vehicle warranty before it expires.
Protect yourself from expensive mechanical repairs with an Extended Warranty and Roadside Assist package. Tailor an Extended Warranty and Roadside Assist Package at an affordable price to suit your specific needs for as little as a dollar a day.
Phil Gilbert Servicing Your Daihatsu
Phil Gilbert Service Department is your authorised Daihatsu Service Centre also.
If your Daihatsu is in need of a service, you've come to the right place. We're a manfacturer-authorised Daihatsu Service Centre complete with trained technicians and specialised equipment.
^Conditions apply. All warranties are additional to implied warranties under the Trade Practices Act 1974. 12 month factory warranty applies from the date sold and subject to warranty terms and conditions. Warranty conditions differ for Tyres and Batteries. Toyota Service Advantage pricing represents the maximum amount payable for standard scheduled servicing which is as per 'maintenance for normal operating conditions' outlined in the Warranty and Service Handbook service schedule. Service Advantage excludes Government and Rental vehicles and certain other exclusions apply.
How to's.
Apart from scheduled servicing, does my vehicle need other maintenance?
It's always important to listen to your car and deal with any problems immediately. Be on alert for changes in performance, sounds and visual tip-offs that indicate service or repairs may be needed. Some other clues to look for include engine stumbling, strange engine noises, a leak under the vehicle, a change in noise from the exhaust, spongy feeling brake or clutch pedals, high engine temperature, or if the vehicle steering pulls to one side.
If you do experience any of these early warning signs, make sure that you have your local Toyota Service Centre inspect your vehicle at the earliest possible opportunity.
Toyota Service Centre - Safety Check
In addition to the maintenance items for each standard scheduled service, your Toyota Service Centre will regularly do a Safety Check over the operation of key features including:
- Replacement of worn wiper blades
- Brake system inspections
- Headlight realignments
- Wheel alignments
- Balance and rotation of wheels for even tyre wear
- Valve clearance adjustments
- Testing and re-gasing air conditioning
DIY Maintenance
The best way to ensure trouble-free motoring for years and years is to develop a habit of regularly checking under the bonnet and around your Toyota. It only takes a few minutes when you're getting petrol, and early detection could save you a lot of money. If you're unsure how to carry out these checks, see your Service & Warranty Handbook or ask your Toyota Service Advisor for a demonstration at your next service.
- Check engine oil/coolant/ brake /clutch /windscreen washer fluid levels
- Check tyre pressure including spare (when cold)
- At home, you should walk around your car checking all lights and indicators are operating
How to tell if you need new spark plugs
Common signs that your spark plugs need to be replaced include difficult starting, unstable running, engine misfires, loss of performance and increased fuel consumption.
When to replace your oil filter
A Toyota Genuine Oil Filter is designed to perform efficiently for the total time between recommended services. If you have your Toyota Service Centre service your car, the oil filter will always be replaced according to the servicing schedule.
When to replace your muffler
In most instances, your muffler will let you know when it's time for a replacement. Loud, abnormal noise indicates a hole in the muffler, although replacement should be carried out whenever there's any sort of damage or serious corrosion. Also, if your muffler becomes clogged, then you'll notice a loss of engine power. Replace your muffler immediately when:
- It makes a low booming noise, a rattling noise, or a hissing noise.
- The outside of the muffler is covered in soot
- The internal separator rattles when tapped lightly
- The muffler's exhaust noise becomes louder
When to change your drive belt
Toyota Genuine Drive Belts are designed for longevity and performance. A drive belt longevity and performance can vary greatly due to harsh operating conditions. When a belt wears out, it will start to slip and become noisy. This can cause numerous problems such as reduced cooling efficiency, the battery not being charged properly, and poor performance from the power steering and air conditioning. If you have your Toyota Service Centre service your car, then the Drive Belts will always be inspected for wear and/or replaced according to the servicing schedule.
When to replace your Brake Pads
Toyota Genuine Brake Pads are designed to perform efficiently for the total time between recommended services. However, should the brakes begin squeaking or juddering, have them inspected for wear immediately. If you have your Toyota Service Centre service your car, then the Brakes Pads will always be inspected according to the servicing schedule.
When to replace your Air Filter
A Toyota Genuine Air Filter is designed to perform efficiently for the total time between recommended services. However, the condition of your Toyota Genuine Air Filter can be judged just by removing the casing and looking at the filter element. If it is dirty, clogged or damaged, then it needs replacing. If it is merely dusty, cleaning will be sufficient. If you have your Toyota Service Centre service your car, then the Air Filter will always be replaced according to the servicing schedule.
NOTE: Under severe operating conditions your Air Filter may require additional maintenance. Please refer to your Service & Warranty handbook or consult your Toyota Dealer.
When to check your Engine Oil
The easiest time to check the engine oil is when you fill up for petrol. Wait a few minutes then pop the bonnet and pull out the dipstick and wipe it clean. Reinsert the dipstick - pushing it in as far as it will go. Then pull it out and look at the level on the end. If the level is near or below the Low Level, remove the oil filler cap and add small amounts of oil at a time - using the dipstick to check the level.
When to check your Engine Coolant
Open the bonnet and look at the see-through coolant reservoir when the engine is cold. If you can't locate the coolant reservoir refer to your Owner's Manual. The coolant level should be between the FULL and LOW lines indicated. If the level is low, add enough coolant to bring the level up to the FULL line.
When to check your Brake Fluid Level
The brake fluid is housed in a see-through reservoir, so do a visual check to make sure that the level is between the 'MAX' and 'MIN' lines. It is normal for the fluid level to go down slightly as the brake pads wear, so be sure to keep the reservoir filled. If the reservoir needs frequent refilling, it may indicate a serious mechanical problem. If you're not sure where to find the brake fluid reservoir, check your Owner's Manual.
When to check your Tyre Pressure
Do a visual check of your tyre pressure every week including checking them with a pressure gauge. And don't forget to also check your spare. The importance of the correct tyre pressure can't be stressed enough. The correct tyre pressure for your vehicle can be found on a label inside the driver's door or in your Owner's Manual. For an accurate reading only check the pressure when the tyres are cold.
You will find a pressure gauge and air hose at all petrol stations. Remove the valve caps and hold the pressure gauge to the outlet, then slowly add air until you reach the specified level. Always replace the valve caps tightly.
You should always check your vehicles tyre pressures when the tyres are cold. Therefore, it is recommended to keep a small tyre gauge in your glovebox for easy checking of your vehicles tyre pressures.
When to check your Lights & Basic Functions
Walk around your car and check that all lights and indicators are working. Also check the horn and the service indicators which should light up on your dash when you start the engine.
When to replace your shock absorbers
Toyota Genuine Shock Absorbers are designed for longevity and performance. However, should your steering become unresponsive, and you begin to feel the effects of every bump in the road, then they probably need replacing. If you have your Toyota Service Centre service your car, then the shock absorbers will always be inspected according to the servicing schedule.
Signs of a worn clutch
- Poor acceleration
- Increase in fuel consumption
- Speed doesn't pick up quickly compared to amount of acceleration
- Poor power when climbing hills
Toyota Extra Care.
Welcome to Toyota Extra Care.
Toyota Extra Care is here to help when you need it most. With a comprehensive range of warranty protection plans to ensure you a range of cover choices to repair and replace vehicle components should they fail.
Should you break down we also offer Roadside Assist, a reliable breakdown service with round the clock reassurance and assistance.
Premium Extended Warranty.
More details coming soon ...
Roadside Assistance.
Help is never more than a phone call away with Toyota Extra Care Roadside Assist.
Rest assured that in the unfortunate event of a breakdown or accident, help is never more than a phone call away.
We're here to help 24 hours/7 days a week, from simple scenarios like lost keys and changing a flat tyre or battery, to rescuing a family member from a breakdown.
Car Care.
The condition of your tyres is an important element in the overall safety of your vehicle. Tyres, although built to last, are subjected to all sorts of road conditions and driving styles, exposing them to extreme wear and tear.
Check tyre condition :
- Tyre tread can become bald with use, which is unsafe. Tyre tread should be at least 1cm thick to ensure the tyre sticks to the road when braking, and can help avoid aquaplaning on wet roads. Bald tyres need replacing.
- In particular, tyre wear on front-wheel-drive vehicles is a little higher
- Look for cracks and bulges in the side walls, and nails that may have pierced but not punctured the tyres.

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